Sales Policy

Effective Date: December 27, 2024

At Freshstyleluis, we are deeply committed to providing you with not only premium-quality fishing tackle but also a smooth, transparent, and enjoyable purchasing experience. This comprehensively detailed Sales Policy sets out the terms and conditions applicable to all purchases made through our website, freshstyleluis.com, as well as any other approved sales channels that we may use. We aim to build a relationship of trust, providing clear and complete information about all aspects of the sales process.

1. Detailed Ordering and Payment Procedures:

  • Placing Your Order – A Clear and Simple Process: You can place an order by carefully selecting your desired items and adding them to your shopping cart on our website at freshstyleluis.com. Then, proceed through our user-friendly, secure checkout process. During the order process, you are responsible for ensuring that all information provided is complete, accurate, and current. You will be solely responsible for any errors made during the order process.

  • Order Confirmation Email – Receipt of Your Purchase Details: Once you have successfully placed an order, you will immediately receive an automated order confirmation email. This email will be sent to the email address that you provided during checkout. This email confirms that we have received your order, and it includes a comprehensive summary of your order, your order number, a list of the products you purchased, payment information, shipping details, and the total cost of your order. It does not mean that we have accepted your order. Please save this email for your records.

  • Order Acceptance by Freshstyleluis: Please note that Freshstyleluis reserves the right to refuse or cancel any order, at any time, for any reason. This includes, but is not limited to situations in which the product you ordered is out of stock, if there are errors in pricing, or suspected fraudulent activities. If your order is cancelled by us, you will be notified promptly by email or phone, and a full refund will be issued to the original payment method. We only accept your order when we ship the products and send you a shipping confirmation email with tracking information.

  • Accepted Payment Methods – Convenience and Flexibility: Freshstyleluis provides our customers with multiple secure payment methods. These options will be displayed during the checkout process and may include major credit cards, debit cards, payments through PayPal, and other secure payment platforms as listed on our site. By submitting an order, you expressly authorize Freshstyleluis to charge your selected payment method for the full amount of the order, including product costs, any applicable sales taxes, and all shipping fees.

  • Currency of Transactions – US Dollars: All transactions made through our website will be conducted in United States Dollars (USD), unless specifically stated otherwise. We do not accept payments in any other currencies and cannot be responsible for fluctuations in currency exchange rates or any fees imposed by your bank for currency conversions.

  • Pricing Accuracy and Procedure for Errors: We make every possible effort to ensure the prices displayed on our website are correct and accurate. However, errors may occur, due to technical issues or human error. If we discover an error in the pricing of a product that you have ordered, we will contact you before shipping your order to offer you the option to either proceed at the correct price or cancel your order. If we are unable to contact you within a reasonable time frame, your order may be cancelled by us, and a full refund will be issued.

  • Sales Tax and Compliance: All sales will be subject to any applicable state and local sales taxes that are based on your shipping address. All applicable taxes will be displayed during the checkout process. You are responsible for paying all applicable taxes and duties related to your order.

2. Shipping and Delivery – Extensive Guidelines:

  • Shipping Locations – Geographic Reach: We ship to most locations within the United States, including all 50 states. We also ship to specific international locations, which are listed on our website. However, Freshstyleluis reserves the right to restrict or limit deliveries to certain locations, based on logistical or legal issues.

  • Calculating Shipping Costs: Shipping costs depend on a number of variables, including your shipping address, the weight and dimensions of your order, and the shipping method you select. These costs will be calculated and displayed during the checkout process. We may offer free shipping on orders that meet certain criteria.

  • Estimated Delivery Times – Not Guaranteed: The estimated delivery times we provide are meant for guidance purposes only. Actual delivery times may vary depending on a number of factors that are not under our direct control, such as weather conditions, delays with the shipping carrier, public holidays, or other logistical problems. Freshstyleluis is not responsible for any delays that occur during shipping.

  • Passing of Risk During Transit: All risk of loss or damage to your products passes to you when the items are delivered to the shipping carrier. We are not liable for any lost or damaged items during shipping. You are responsible for filing any claims directly with the carrier.

  • Delivery Confirmation Upon Delivery: Some orders may require a signature upon delivery. This is to ensure that your order is received securely. If you are not available to sign for your package, you may be required to collect your order from the carrier’s facility.

3. Product Availability and Inventory Management:

  • Inventory Updates and Accuracy: We aim to keep our inventory accurate on our website, but the availability of products is subject to change without notice. We do not guarantee that all products will always be in stock. If a product you have ordered is out of stock, we will notify you to discuss alternatives or offer a refund for the out-of-stock item.

  • Product Discontinuation Rights: Freshstyleluis reserves the right to discontinue any product at any time without any prior notice. If a product you ordered is discontinued, we will contact you and offer an alternative or provide a full refund for the cost of the discontinued product.

4. Order Cancellations and Modifications – Restrictions:

  • Cancellation Timeframe: You have a limited window of 24 hours from the time of your purchase to request a cancellation, provided your order has not already been shipped. If your order has already been shipped, then you will need to follow our return policy to return the items if eligible.

  • Order Modifications – Limitations: We process orders very quickly, so it may not be possible to make changes once an order has been placed. If you need to modify an order, contact customer support immediately. We will try to help, but changes are not guaranteed.

  • Freshstyleluis’s Cancellation Rights: Freshstyleluis has the right to cancel any order at any time, and for any reason. Reasons may include, but are not limited to, product availability issues, suspicion of fraud, or any violations of our policies.

5. Contact Us:

If you have any questions or concerns regarding this Sales Policy, please contact us at:

Street: 511 Westview St Narrows, Virginia (VA)
Phone: (540) 726-3854
Email: info@freshstyleluis.com
Website: freshstyleluis.com